Privacy Policy

Thank you for visiting the Sitmotion official website (hereinafter referred to as the "Site"). We value your privacy and personal information security and are committed to strictly protecting your data. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

Information Collection

During your use of the Site, we may collect the following types of information:

1. Personal Information

  • Name, contact information, shipping address, payment information, etc., for order processing and after-sales service.

2. Usage Data

  • Browsing history, visit time, click behavior, access device, and IP address, etc., for optimizing the Site experience.

3. Customer Service Communication Information

  • Includes inquiries, complaints, or feedback submitted via email, phone, or online customer service.

4. Other Information

  • Necessary information collected to provide customized services or comply with regulatory requirements, within the scope permitted by law.

Use of Information

Personal information collected will be used only for lawful purposes, including but not limited to:

  • Order processing and shipping: ensuring accurate and timely delivery of products.
  • Customer support and after-sales service: handling returns, exchanges, refunds, and inquiries.
  • Service improvement: optimizing Site functionality, user experience, and product recommendations.
  • Marketing and Promotion: Send promotional or new product information with user consent.
  • Legal Compliance: Adhere to applicable laws, regulations, and requests from judicial authorities.

We will not sell or provide personal information to unauthorized third parties without your explicit consent.

Information Storage and Security

We are committed to taking strict measures to protect your data:

  • Secure Storage: All personal information is encrypted and stored on secure servers to prevent unauthorized access.
  • Access Control: Data access is restricted to employees or partners authorized to perform their duties.
  • Data Backup: Data is backed up regularly to ensure recovery in the event of an accident.
  • Risk Prevention: Technical and management measures are implemented to prevent data leakage, tampering, or loss.

User Data Management Rights

Users can manage their data at any time, including:

1. Access and Modification

  • Query and update personal information, such as delivery addresses and contact information.

2. Data Deletion

  • You can request the deletion of your personal information, but please note that this may affect order processing and after-sales service.

3. Withdrawal of Consent

  • Users may withdraw their consent to marketing communications without affecting the processing of legally required or necessary services.

To exercise the above rights, please get in touch with us through the following means:

  • Email: sitmotionofficial@hotmail.com
  • Tel: +86 13567158054

Third-Party Services and Links

  • This website may utilize third-party services (such as logistics, payment, and data analysis tools) to enhance its offerings.
  • Third parties may collect certain information, but we authorize them to use it only for the purpose of providing services and not for any other purpose.

Privacy of Minors

  • This website is not intended for users under the age of 18.
  • Minors must use this website under the guidance of a parent or guardian, and their guardian must provide the necessary information.

Policy Updates

  • We may update our privacy policy from time to time to reflect changes in laws, regulations, or services.
  • Updated policies will be posted on this website and will take effect. Please check back regularly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us:

  • Email: sitmotionofficial@hotmail.com
  • Tel: +86 13567158054
  • Address: Room 102-a-1275, Centralized Production Support Complex, Standard Factory Project, Changchong Innovation and Entrepreneurship Park, Economic Development Zone, 1609 Nanling Avenue, Zengfu Street, Beihu District, Chenzhou City, Hunan Province, China

We are committed to protecting your privacy and ensuring that your shopping experience at Sitmotion is safe and secure.